Frequently Asked Questions

Yes, you can check out as a guest

The information you provide to set up your account is only accessible with the password you created. To learn more about how we keep this information secure, please view our Privacy Policy.

Click "forgot your password?" at the login page, and enter your email address. You will receive an automated email to reset your password.  For your security, we are unable to give passwords over the phone.

If you have an account, log in to track your order status. If you do not have an account, please contact us at info@ashworth-golf.com if that is the case. 

Updates to existing orders, including cancelling an order, can only be guaranteed if made within 2 hours of placing your order. Please note that depending on where your order is in the fulfillment process, we may not be able to accommodate seamless changes or cancellations, but we will certainly try our best. We apologize for any inconvenience and kindly request that you carefully review your order before submitting. If you need to change, cancel your order or update your shipping address, please email info@ashworth-golf.com and a representative will get back to you for further assistance. Please include “Order Issue: order#” in the subject line of your email.

We currently ship within the United States only. At this time, we do not offer international shipping.

Currently, we do not provide gift-wrapping or gift notes for orders placed through our website.

To read our instructions on how to return an item, click here. 

Discount codes cannot be combined. Please note that certain discounts do have set expirations dates, and codes that are no longer valid will not be able to be used within the system. 

If you would like to be notified when a style or size is going to be restocked, navigate to that product page to sign up for notifications.